Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alasheek Virtual World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love that this keeps my car clean. We have it in the backseat between my kids` car seats and they can reach it which is really nice. Love it.
Item is as described. Material is thick and durable, more so than expected. Inside is the same material as a lunch pail, very easy to clean. A little larger than expected, but happy to see that. Fast shipping and well-packaged. Would recommend product and seller.
My daughter is so thankful for this car trash can! Great for her car! Much classier than the usual plastic bag and it has a lid so people don’t see/smell the trash! Highly recommend for anyone on the go or with a work car they live out of like we do! Has a zipper pocket to keep bags, etc.!
I used this as a little trash can for my car and it’s worked so well to keep my car clean! I used to just leave every little piece of trash everywhere but this makes it so much easier to be clean.
I have been searching for the right type of trash bin unit for a while. Nothing really fit what I wanted. I knew I didn't want anything hanging off the back of my headrests since I have hooks for my purse and whatever else and was searching for something like this. I wanted a unit that would include holding a box of Kleenex but they all needed to be hung off the back of the headrest. After much research and deliberation and reading reviews, I decided to give this a go. It reminds me a weirdly shaped lunch bag but it's not flimsy and it's fully lined. The pictures and descriptions are accurate. It was easy to open up and put in place. I have it hanging off the arm rest and it's a perfect fit. It doesn't need a plastic bag since the lining makes it easy to wash but I'm lazy and don't want to clean it out so I use a bag that I can remove and throw away when it gets full. So far, it's done exactly what I wanted and hasn't collapsed on me, which I was worried about. It's sturdy and well made for the price. The storage panels...I don't have any use for them but I didn't buy this product for that so it makes no difference to me. However, having that feature for future use and maybe attaching it the back of my car seat or somewhere else is a nice option to have in case I change my mind. Plus, if I have to, I can collapse it and easily stow it under my seat if I need to. This is a product that's exactly as advertised. I'm happy with it and would recommend.
When I ordered this I actually thought it was smaller. Upon arrival I was presently surprised that it is a good size, easy to clean and has the capability to keep items cold. Good for the price!
Works great! Super sturdy, leak-proof, and a good size. The hooks for a bag are strong.
Purchased for mine and friend`s new car. Looks great. Keeps car cleaner and being leak proof, very nice.
This is a replacement for a different car trash bin that broke, and it's definitely an upgrade. It looks like there're several ways you might attach this to your car - the strap fits neatly under the lid of my center console, but there's also a couple of clips and a long strap with a hook that I didn't need. This is a nice big capacity that still fits well in the backseat, and I like that this has a lid - our previous one didn't and my kids would accidentally dump non garbage in there, so the lid is handy!
I like it, but it's a little more flimsy then I expected
When I first opened the package I thought "Wow! This thing is going to be way to big!" But honestly, I love it! Super easy to hang up, easy to but plastic shopping bags into, allowing it to be easy to empty. I don't even have to un-attach it from my center council to do it because it has a velcro opening. I wasn't sure I'd like the partially closed lid but It is really nice. Holds everything inside even when I over stuff. All in all, I would buy this again.
I love it. It fits behind the center console perfectly. Very handy. Not very large so will need to be emptied frequently. I recommend. Going to get one for my husband’s truck.