Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alasheek Virtual World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This thing is awesome. Can be used on anything that needs a scrubbing without actually scrubbing. Can be used paired with a steamer for cleaning hard surfaces.
You guys…. My floor is a different color than I thought it was when I bought the place. I used an oxyclean/water mixture and let it sit for ~5 minutes, then went to town with the small drill brush. I thought it would brighten the brown grout a bit. I did not expect my grout to actually be beige under all that crud.
My mom has always been lazy and hates cleaning. A few years ago she got hurt at work and now has knee, hip, and back problems. I got a pack of the yellow bristles and has been using them constantly. One of the biggest problem areas was the bathroom floor. She uses hairspray every day and dirt sticks to what falls on the floor. That has built up over years. With these brushes, it easily came off of the linoleum with no damage to the floor. Yellow brushes were perfect for cleaning and not causing damage to linoleum and plastic bathtub. I highly recommend this for people who are lazy, hate cleaning, or have any kind of disability that makes cleaning painful or difficult.
My shower has a texture on the floor that requires an inordinate amount of scrubbing to get clean, This little guy helps so much!
They work for their designed purpose but you have to put some pressure on it for deep cleaning; repetition didn’t work with an uneven (grain) bathtub floor that was caked in old dirt. I eventually had to use a course scrubber BUT.. It worked very well on sinks and level surfaces with repetition. Glad I have it in my arsenal of cleaning supplies.
Pros and Cons: Pros: -Powerful -Great battery life (never had it turn off on me while washing dishes) Cons: – I want another color. Pink maybe The review: My parents are getting older and cleaning dishes especially when they’ve been left out is becoming a challenge for them. They have trouble with their vision and aren’t able to make sure that a pot is clean so more often than not, they reuse dirty pots and pans. I received my brush and immediately thought to put it to use in our household. The scrubber’s motor is very powerful and all one would have to do is apply a bit of pressure to the pots and pans and the scrubber will do the rest. Now, the dishes in our household are much cleaner. The only concern we had while using it though was how hard it was pressing the power button. Overall though, this power scrubber is great. I’m not sure what we’d do without it.
I don’t like dealing with dishes. In order to thank those who do all of the dish washing in my household, I got this! They love it. It takes some of the pressure out of the washing and now the actual mechanical dishwasher can do what it’s supposed to without the non-mechanical dishwashers pulling double or triple duty. If you’ve ever had to deal with pots where the so-called non-stick vanishes overnight and you have to give your wrist and hand exercise to get out what’s stuck on the pot bottom, this is for you. If you’ve ever had to deal with those plates that seemed to magically hide away in some room where no one’s supposed to be eating/have eaten and have stuff that’s dried on for what almost seems like weeks but still has food sticking to the plate somehow, this is for you. If you’ve ever had to deal with those bowls where the person who ate cereal swore it was just 10m ago they ate it but the milk and cereal bits are stuck like glue to the bowl, this is for you. In most of these cases, you let the item sit in a bit of warm/hot, soapy water and wait and you get the contents out with a sponge. If you’ve ever had to deal with a situation where the sponge wasn’t enough, after letting contents sit in some warm or hot soapy water, this is for you.
Wow I’m very pleased with the capabilities of this drill brush. I had my 10year old kitchen aid foster over . It had baked on caked on grease and you name it built up in it on it all over. I used bar keepers friend and with this drill brush and it blasted through the grease. I did have to move much the only thing I had to do was move the drill around other then that the drill brush did all the work. I would recommend this to everyone. This makes cleaning fun and easy.
This product works great! It cleaned my super old tub that has lost most of its finish.
With a scrubber, you expect more power. A mop head with a scrub brush gets the job done faster and does a better job on floors. Works well in spaces that a mop will not go. Still needs at least twice the power
Great little thing but it wreaks havoc on my arthritic fingers and wrists. In the end I had to give out to my mom because ithurt so much trying to control it. It would be nice if it had cushioned hand grips.
Original Review-This did not last a year before it started to seize up and make a lot of noise. It barely spins and cleans nothing. Update-Company contacted me and sent a new brush super fast. I look forward to using my new brush. Can't ask for better customer service!!!
This product made cleaning my grout effortless. I sprayed Simply Green on the grout line, let it sit for maybe 2 mins and then used the brush on it. Two quick swipes up the line and it was done. Previously, I was on my knees for quite some time and it was a lot of elbow grease with a brush! I can’t wait to try this on the bathroom next. It attached easily to our drill (I may be the least mechanical female and I attached it) and a quick rinse and it was clean.
Flimsy and really is ok just for light surface use
Cleaned the mister about of clean. Would have liked it to rotate faster . Was great for tight spaces . Like behind toilet where it hated to reach. Bought extra brushes for car .
Love this thing. Makes caked on crap a breeze to remove. Works great on soap scummy showers too. I’ve also used it to clean grout with excellent results
Never have I been so happy and excited to do dishes. This brush is freaking awesome! I don’t have to scrub or work hard at tough, stuck on foods on plates and pans. This brush does the work with some help from hot water in a breeze. I just love it.
the scrubber works great but is a little hard to hold on to, I have arthritis, so I got this to help scrub my tub, I will keep trying.
I find it does save a lot of scrubbing time on a variety of surfaces. I’ve had mine for about a year and use it at least once a week. I use it on my floor to loosen up dirt around the edges before I mop. No longer down on my knees scrubbing the hard bits. Works well scrubbing around and behind the toilet, cleaning bathtub, walls, woodwork, stove, etc. I use it all the time. I love to use it to clean and polish without harming faucets or stainless steal. Rinse and dry them off and they look beautiful. Again, not high powered but I find very useful in cleaning areas that need extra scrubbing, it just quickins unpleasant jobs. Then I go play.
How have I lived without this? I used the heads to clean my shower and my cabinet doors in my kitchen. I am using different heads for different areas of the house. My kitchen cabinets are painted and I was scared that the power of the drill with the coarse brush would take off the paint but it only happened once. It was my fault. I pushed way too hard and the drill went on its side and the base of the brush went on the cabinet. Oops. I love these. You need to buy.
Has a lot of torque and doesnt slow down if you apply pressure like some scrubbers do. Absolute necessity if you’re tired and your dishwasher sucks
I was surprised by the power on this brush. When i first turned it on it did not look like it was spinning very fast. However it actually has a fair bit of power behind it so it is perfect for the jobs that require some elbow grease.
We tried it on some tough stains on our shower grout and it took them off pretty easily. The bristles on the brush as very firm so are good for getting out tough stains
It also comes with a sponge tip that can be used for pots other kitchen items. The brush is quite sturdy and solidly built.
I enjoyed cleaning my bathtub with this device. Also my kitchen!#momlife This handy device is my new best friend. Lol it cleaned about 95% of the hard to clean crap on the stove. Now believe it or not I know of some who will frown upon this mom using a tool to make her life easier (heaven forbid!), but you know what, work smart! Gives me more time to enjoy my kids instead of spending hours cleaning.
Works great, plenty of power. Exactly what I was looking for ! Purchased this brush over a month ago and it is even better. The handle is much smaller and easier to maneuver. The included brush head is more compact and can reach more corners in the bathroom than the older version. The included scouring head worked well on my grill grates. Would recommend this to anyone who does housework!
This was a great buy. The brushes are very durable and wash out easily. I like the sizes and they can be used to clean so many things. One thing to note is that the bristles are fairly stiff and they would probably damage a surface if it’s not durable enough. It’s nice they came with quick release extension to attach to your drill, making it much easier to switch between each brush. I will definitely be buying another set down the road if these wear out.