Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alasheek Virtual World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a yes from me. I like it. Nice big screen and it's clear. If it just had adjustable feet, it would be perfect.
got it to use with my iPhone for game playing (especially hidden object adventure games) where the objects are usually quite small. it does a great job of magnifying, but the angle of the magnifier is a little off, so have to have the whole board propped at an odd angle to use properly. still like it in spite of this inconvenience.
The option of free shipping is everything. Amazing customer service. mobile phone amplifier exactly as described.
super phone screen amplifier! not that expensive but the quality really good!
Very satisfied the quality and design. It takes only 2 weeks to arrive. Thank you!!
you won't be disappointed. it's really a good one
This is an incredibly awesome product. I and my wife loves this product so much. We always watch Netflix or Youtube video when we are having lunch and dinner. Since we don't have a large tv in my house we always watching those with a small phone. After buying this product, we are so satisfied watching video with this product. It would be the best choice if you want to watch your phone screen bigger. Thanks for selling a great product!.
REALLY GOOD 👍👍 I be impressing people when I pull it out. They have never seen anything like that before. The first I got was a small one I liked it so well I ordered a larger one and glad I did.
The goods came on time. The description corresponds. The packaging is slightly crumpled, but the goods are without damage. The installed screen angle is optimal. The screen suits me. Seller respect.
It works as advertised. I bought it for my mother in law, and she is super happy with it. It does seem little flimsy, but it held up after a couple of month.
Just what I asked for.
Perfect! phone screen amplifier was delivered very fast. The quality is good. Thank you! I'm very satisfied!
This is VERY handy for when my kid wants to watch something and my phone screen is small or they keep touching it and changing the video. This makes the screen bigger and I don't feel so bad that they are watching on my small phone.
Phone screen magnifier is convenient and simple to use. You can use it on your phone. The screen is enlarged and you can see it clearly. You can use it anywhere. It does n’t take up space when you put it away. Your eyes are not so tired. The effect is very good.
The goods received, thank you, the child is happy, I recommend
This magnifier screen is super good for the people like me to watch shows (cooking shows) or videos while doing cooking or cleaning the dishes. I have an iPad but it is always busy with my kids. The design is super cool,the view is clear and allows me to watch anything from distance.
Cool thing, convenient to watch movies at night, increases the phone screen to the size of the tablet.
On the advertisement the enlarged picture fits the whole screen. In reality, I would say it fits about 2/3 of the screen. The picture is somewhat blurred and the colors are a little distorted. I still use it because it DOES enlarge the picture, but it doesn’t come up to the hype or the picture in the advertisement.
Product is beautiful and useful
Everything is fine. Packed well. Thanks
II bought this product for my elderly mother. She loves for us to show her the pictures on our phones, but she can't always see them clearly. I thought this would be a good solution to enlarge the photo so she could view them more easily. The enlargement wasn't super clear, so it was hard for her to see, plus you have to position the phone just right for it to work. My son ended up taking it to use with his 3 year old daughter when they go out so she can watch videos while at restaurants, etc. Hopefully they will be able to use it.
foldable mobile phone amplifier even better than i expected!
Perfect phone screen amplifier, well match my expectations. Thank You.
Overall, I'm quite pleased with this product. A simple and stylish way to make my cell phone image bigger. The image is a bit blurred, but that is to be expected based on the nature of the screen. Better quality than I was anticipating, however! My only complaint is that it feels like the screen itself should be facing the other way (with the smooth side facing out rather than textured side), feels like the image would have been very so slightly smoother that way. Currently it is being utilized by my 7 year old as a stand for his tablet (which has the same size screen as this one), but he's loving it for that, too!
This is not a zooming lens! It is a Fresnel lens!