Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alasheek Virtual World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's been on around 10 weekend trips with me this year and I've never been more comfortable in the wilderness. This is my first camping hammock as I've always tent camped. I have to say I'm glad I made the switch to hammocks and this very hammock will be the reason for it. Although I did upgrade the straps just to make setup a little bit simpler. The bug net is a little thin so be careful during setup or you risk ripping the net when you enter the hammock. But with a little practice you can get setup down to an art form. Overall I would suggest the hammock to anyone wanting to enter the world of hammock camping and doesn't want to break the bank
I bought this hammock for a friend who really liked the hammock I take backpacking. He loves it. Had no problems with the size or weight. I did read reviews before purchasing and told him to be careful to leave some slack in the Mosquito Net to insure he did not rip the loops designed to keep the netting off your face. He took it out on our two night backpacking trip and it held up just as good as my brand name hammock.
Quality hammock for a fair price !
I'm a 250 lbs man and this handles my weight like a champ ! Easy to setup and take down and as long as you make a the ridge line for the bug net connect to the carabiners you'll never have any issues with ripping the bugnet support tabs~
Great beginner hammock that you'll love even as a more experienced hanger !
I have gone back country camping once with this hammock and I have been hanging it up in my backyard on calm nights, my son loves it. The mosquito net is awesome. It's easy to put together (although I never figured out how to use the paracord segments that are supposed to be used to hold up your net, but I just used some extra paracord I had). It comes with this pre-knotted paracord segment. It's knotted every 3 inches or so. all you really have to do is wrap this around a tree and then find the proper knot to insert your hook. The great thing is that you don't have to sit around and mess with a bunch of cord or rope and this pre-knotted paracord will never get tangled and you don't have to tie any knots! So it make setting up the hammock quick and easy.
I'm sure if you wanted to fork over a lot of money for a better hammock you will find one but this one for the price is the best. It is very comfortable and spacious inside. It easily sets up in less than ten minutes especially if you buy the Hammock Bliss Tree Straps with it. It is compact and comes with its own carrying case and two carabineers on each side for easy set up. The Mosquito netting works great not a single Mosquito/bug got inside of mine. I can understand some of the other reviews saying that the netting is not great and easily torn but if you read the directions and hang it as directed it WONT tear. This product is amazing and would highly recommend to others!
for the price this is a really good camping/hiking hammock. Simple to setup up but you will need appropriate trees to hang the cords that hold the netting up. There are two rows of tabs that are on each side of the main line that have to be attached to something other than the trunk you are using for the main hammock. I like the caribiners that came with it, makes hanging the cord easy. Don't think I'd take it on the AT but for short trips, it works.
I have had this hammock for couple of years now and it has held up great, everything still functions perfectly. I tend to use the mosquito netting side when it’s warm out and then flip it over in the fall and winter when I don’t have to worry about bugs. Overall it’s a quality piece of kit that I enjoy very much. Buying another piece no as our son is old enough to sleep in his own hammock)
Excellent product! Just as described. I have used it three times now for camping and enjoyed it every time. Plan on ordering more for the fam
I've been sleeping in it every night for a week and it shows no sign of stretching or ripping around the bug netting like I've heard in other reviews. It's made out of a sturdy and breathable material that really holds up under weight. It's very roomy even though I'm close to 6' and I haven't had any trouble fitting myself, a blanket, and a pillow in it.
I like my hammock. Small in stature and build, I find this hammock most comfortable. Haven't used it in a camping situation yet, but do hang it between trees in the yard and enjoy the cool fall weather. I don't have a rain fly yet, but that is coming, and will just protect me from wind and rain. The way it is right now, it suits me just fine, and I don't ited so long to order it. If you are considering getting one, quit reading and order it, You won't regret it.
the jungle hammock is a great way to camp it is a well made product easy to set up and take down
Great camping hammock and it keeps the "skeeters" at bay. I upgraded mine with some heavy duty hammock straps, as the 550 cord, while it worked, was not as user friendly as regular heavy duty hammock straps. Very good product for the price though.
This was for my son- he actually bought it. You do need to pay attention to hanging it correctly and high enough so you once you sit and lay down in it you don't stretch the screen and it breaks. My son is only 90 lbs so I can imagine how that can happen with a grown man. It's easy to set up - my son is 12 and had no problems - just needed to make a few adjustments at first. Great hammock!
We use our camping hammocks a lot. We have a few because the whole family enjoys laying in them. It is definitely a single person hammock. My kids have been using it for a couple days now and its holding up great. The quality seems great especially for the price. Our other hammocks cost much more so I was happy with price. This hammock does come with some basic straps to hang the hammock with but they are not as easy to use as some other ones we have. Overall we are very happy with the hammock.
I was considering buying one of those expensive ones and decided that I would try out one that wasn't 400 bucks instead, set it up layed in it watched the mosquitoes try to come in, great lightweight product, don't waste your money one something that is essentially simple. The carabiners are steel and thus a bit heavy so I will switch them out, other than that get yourself a rain fly and enjoy a comfortable camping experience swaying in the air!
I bought one of these back in June. I used it this past weekend, and love it. It was without a doubt the best nights sleeping I've had in a long time and if I can figure out a way to put one up in my house I'll use it there too. It's light weight, kept my big ass up and comfy. A couple things to note about hammocks is that you need some sort of insulation underneath you. I used a self inflating pad and covered myself with a poncho and poncho liner. The temps where I was at dipped down into the mid 50s and I was very comfy. Take a lightweight tarp along too just in case it rains, which it did where I was. These are the hot set up, worked great.
The hardware and cordage provided for hanging was very good. The D-Rings were heavy duty, and very sturdy, and the knotted ropes for hanging the hammock make adjusting height and tension very easy. I was able to set up the hammock and suspend the netting perfectly fine with the materials provided. One person can set this up very easily. Overall, I am very pleased with this purchase, especially for the price. If you are thinking about purchasing this, i highly recommend it.
I purchased this hammock recently for use backpacking and camping. It arrived in good condition, and on time. Quality is very good. I have not brought it on an actual trip yet, but I did set it up in the backyard to test it out. The fabric, while thin and lightweight, does seem very durable. I am about 200 lbs and while the hammock did sink a little when got in it, it felt very strong and supported my weight with no issue. I used elastic straps to tie the netting to the suspension system as some comments suggested. I feel this made it mush easier not to worry about there being too much tension on the hanging loops and netting.
I am 266 lbs and it holds me great. I was attacked by a raccoon the first time I slept in it but survived. Will make it a little higher off the ground next time.
Used this hammock for 4 nights in the Olympic Nation Park, it was light, easy to set up, and very comfortable. I’d give it 5 stars but the tree straps that come with it are a little jinky and too short for most trees in Western Washington. Before I went on my trip I ordered different 20’ long straps.