Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alasheek Virtual World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping, simple packaging. I love the way it all fits all into a small pouch sewed onto the hammock so you can never lose it! Recently used it on a 3 day camping adventure. The para-cord tie straps worked good, there was a little bit of stretching at first but nothing a little readjusting can't fix. I was a little scared sitting in the hammock at first (was my first time ever sitting in a hammock) it felt like I was going to rip it. I got over that hesitation real quick. I would recommend this product to anyone who is in the market for a great quality built hammock!!
I really like this hammock. It packs down very small, weighs very little, and the netting is perfect to keep bugs off of you. The included cords for attaching to the trees worked just fine. I was worried I'd want a set of separate tree straps, but after using this I felt satisfied with the included cords. Be careful not to get the cords that suspend the netting too tight or you will rip the netting when you get in. I read enough reviews that I was aware of this ahead of time so I hung it accordingly. Using a little bit of bungee cord in the netting suspension cords would be a good idea to keep it tight but keep it from tearing.
I just received the jungle hammock today and I haven't had a chance to set it up completely. I will update the review once I've done that. This is a review of my first impressions.
First, it's triple stitched. Definitely happy about that and the stitching looks good.
Next, the netting looks good, there's a warning about setup when pitching the ridge line for the netting to not have it too far away from the hammock as it will rip the loops off. The loops are made from the same netting so yes it would be easy to rip them off.
I'm going to put some pictures with this review and add more later once I get it into the woods and hanged. Burt so far I am happy with this hammock.
this thing is amazing. I am a large guy and it accommodates me with extra space. sets up in a couple minutes esp. with tree straps. add a waterproof tarp and you are truly good to go.
I do a lot of "bivouac" camping (courtesy of the Army) and dont usually have space to pack any sort of tentage other than a poncho so I thought I would give this a try seeing as how I've had a lot of back problems over the past few years. I tried it out a couple weeks back for the first time during a field exercise in a heavily wooded area surrounded by water. The mosquitos were out with a vengance so it was nice to be able to jump in this at night and not have to worry about them. Setup was easy and thanks to the other reviews I knew not to tie the net off too high so it didn't tear. I ended up connecting the net strings to bungee cords to give them a little flex. I would definitely recommend this hammock to anyone who does a lot of backpacking. It tears down and packs away into the connected bag very easily (unlike any tent I have ever owned).
I am very pleased with this hammock. I was perfect for my first overnight hammock camp, & I'm learning what works best with it. Well constructed. Embarrassing as it is...I flipped in it & wound up on the ground in the bug net. I was sure I would shred it trying to get up & out. But, once I finally did get out & looked everything over, it was fully intact. I thought the zipper would pull apart because the edge of the hammock was what i pulled on to get out. I'm really happy with this hammock. Is it the last hammock I'll own...no, but I'm glad it's the first.
Bought it for my 18yr.old grandson for his birthday....he loves it!! He's a big guy and he has plenty of room in it and it's sturdy and very easy to put back in the pouch!!
I used my hammock on a trip in the amazon jungle of Ecuador and the bug net protected wonderfully against bugs and critters. It is also extremely comfy and easy to set up. It's a steal because this hammock is comfortable like enos and easy to set up like enos but is so much less expensive! If you dont want to use the net just flip over the hammock. Fool proof to set up, sturdy, and easy to pack up, comes with everything you need! I am 5'8" and 130 lbs and it's incredibly sturdy, but not sure how it would be with someone heavier!
I love the netting that zips around you to keep the bugs away. The hammock is comfortable and sturdy.
I love this hammock for the price. The bug net is great and would never do hammock camping without as I would otherwise be eaten alive by mosquitos. I'm 5'10" and the hammock is roomy enough for me with a 0 degree sleeping bag. I like the pockets inside as well as they work for small items like my glasses. Larger items I place in the stuff sack which hangs outside. I've even had both my wife and I in the hammock, and it works though I wouldn't sleep like that as it is tight. I do not use the straps that came with it and recommend getting different straps
Easy to set up, great for the price, fun for camping or hanging out in the backyard, net is permanently attached however so you can unzip it but you can't fully detach it.
Only used once, but so far it was great. It goes up very fast and easy - the knot system is clever and simple. Seemed quite durable and held up well. I am not sure about the breathability because I was camping on a very still and humid night in the tropics. I don't see this thing ripping or breaking at all. We even slept with two people in one at one point, probably around 280 lbs. It was actually really comfortable for two...more comfortable than alone, actually, but I personally can never really get comfortable in any hammock, due to lower back issues. It does seem a little bit bulky for backpacking, but I am taking mine on a month long trip. Overall, I recommend this one, definitely.
This hammock keeps the mosquitoes off of you. I haven't had any tears or rips in it, because I set it up right. Make sure you don't put the mosquito net too high when you are setting it up and you should be ok. Set it low and it will stretch out when you lay in it. If you are paranoid about ripping the netting, I would suggest switching the paracord to elastic cord, so it'll give more than it already does. It's plenty big enough (5'10"). I'm not scared about it breaking (180lbs), because people over 350 have used this thing with no problems. I have felt a couple of mosquitoes biting through the bottom of the hammock, but I put a fleece sheet on the bottom and they can't get through it. I have only slept in it once, and I had a hard time getting comfortable. I think this was a user issue. After watching a couple of youtube videos on how to sleep in a hammock, I feel confident that it won't be a problem next time.
Goes up fast, comfortable, light, and compact. Just get a rain fly (Nylon tarp) and you are good to go.
Pretty decent hammock for the price. I don't believe it's a true double as the title states, but it fit me fine (5'9' 170lbs). The built in mosquito net came in very handy although the zipper is not that high quality. It separated a couple of times but I was able to get it back together. The built in pouch is nice too because you can use it to store things in, like your headlamp for those late night bathroom trips.
Love it, keeps bugs out completely. I did make new tree straps but the cordage straps that come with it did work. Used many times, as well as on the Appalachian Trail through the State of Georgia in 2017. Great price!
The mosquito net seems really lightweight, "too" lightweight but it has stood up to my abuse so far. The mesh is fine enough no bugs will be getting through. The attached stuff bag turned inside out one time and the loose fabric of the stitched edges of the bag snagged on brush, resulting in this really fine nylon thread raveling off. Other than that is has been a good one, you just need to make sure you have nothing sharp in your pockets or on you or you'll rip it up. If you want ultralight gear you have to deal with ultralight materials, use your head! I'm 6' tall and once in it I have a foot of room above my head and at least a foot below my feet, just enough room to not be in the "pinch" area where the hammock meets the clip. Inside there are a couple pockets for a light, your glasses or whatever you may want to have handy. You might want to pick up a couple straps if you don't want the paracord they provide to cut into the trees you set up on, and have some paracord for the mosquito netting if you like having one-piece lines running full length parallel with the hammock. I put sticks between the tabs to help the net stand out to help give more room. They include tie-out lines with adjusters, you can tie them together to make lines long enough to work. All in all I like this hammock, my "ultralight" kit which has a lot of crap in it runs under 21 lbs.and my back is very thankful. My traditional pack loaded out is pushing 43 lbs.
I hit the ground at 1am. Lol you definitely need to buy better straps. These don't work.
Love the bug net, zipper closer worked well. Hammock is super lightweight and compact, very comfortable (as hammocks are). My only complaint is that the straps were too short, and didn't seem very strong. If you bought other straps, this could be a pretty decent hammock for not a lot of money.
Got what I payed for I like the net but the short ropes with no length option made me have to buy a strap. The fabric seems thin time will tell how it holds up. The design is good .
Best mosquito hammockbout there for the money. Hammock very solid. Used it for 2 weeks out in the Mountains. One thing, be very careful, to give the mosquito netting enough slack so if you get in hammock and hammock not string tight it doesn’t rip out. Best to attach meeting to your hammock line so then bend together.
Just a great solid hammock! Packs up nice n small too!
I own a few hammocks, but, I must say, this hammock is GREAT!!! The only change I would make to it, is the zippers. I would use aluminum zippers instead if plastic. don't worry, it's still a great investment and you'll love it... buy, two or three. you'll be glad you did...
it's pretty uncomfortable if you're actually trying to sleep two small people in it. it seems pretty sturdy though.
Great product over all, but the ropes it came with weren't good and they were white and not green. yet the hammock itself is very light and durable and the net is also a very nice touch, payed in it the whole day I got it and seems to hold up fine. I'd recommend getting new ropes for it though.
I'm a big boy (290+) and it held me easily for the two nights I've used it. It was very easy to assemble and extremely comfortable.