Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alasheek Virtual World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I absolutely love bubble machines and when I saw this one I thought it was absolutely adorable and I just had to buy it. I was so excited when it came that I opened it right away and started using it. My kids love it, its super light weight but it puts put an amazing amount of bubbles. If your on the fence about buy this just do it, you'll love it.
One-button bubble machine, super easy to use, children like it very much. The soft lights and lovely music have greatly attracted the attention of the children, and the children are particularly happy to play, with good quality and low price.
This bubble machine is simple to operate, easy to use, there are beautiful lights and lovely music, babies like it very much, and this is also a very safe, stable, non-toxic product! Perfect for babies to play with!
This thing is super cute for kids. It's fairly small but still pushes the bubbles out everywhere. The kids play with it almost every day. Weve started making out own bubbles since they use it so much!
Bubble machine received as expected, the daughter especially likes the pink color, fat pig modeling design is also very cute. I'm happy with the way she's holding on. The bubble machine is also equipped with a special bubble liquid.
Pretty good toy, kids like it. A little smaller than expected but works well to make bubbles.
We use it a lot (indoor & outdoor) and my kids love it. If you use it indoor, put a few towels on the floor because it can get slippery from falling bubbles after 20 mins or so. This takes any kids birthday party or boring day at home to the next level. If it doesn't give you a bunch of bubbles, be sure your bubble solution is good.
The piggy-shaped bubble machines are very cute,they produce the most beautiful bubbles,colorful ,and last for a long time.Bought this for my 2yr old son who loves playing bubbles with his cousins.Love this product.Not only for children to play,Can also be used at parties. So far there is no quality problem, no water leakage.
This camera shaped bubble machine is a bit hit with our little one. It was easy to put the batteries and the bubbles in. These bubbles bring so much laughter and joy to our little ones. We just sit the camera on the ledge on our porch and turn it on. So much fun.
My baby likes the pink piggy very much .He put it on himself very day .Will kiss it .super cute for kids. It's fairly small but still pushes the bubbles out everywhere. The kids play with it almost every day. Weve started making out own bubbles since they use it so much!
Discount for this bubble maker is a great. I’m going to order it again as i was extremely satisfied with the purchase the last time.
This is a small bubble machine but blows a ton of bubbles at once. My kids are having a blast with it. I would purchase it again for the price that it is.